All new clients must book a INITIAL CONSULT. This is a free 20 insight call o determine how we may serve you best. Booking your Initial Consult can be done via phone, email or our online booking portal.

STUDIO ACCESS is via level 1 of 188-199 Johnston St Collingwood. Go through the black door, up one flight of stairs and you have arrived. A warm tea and a comfy couch await you.

PARKING is available on Johnston St and the side streets of Johnston St. There is 4-hour parking on Sackville St. Please pay attention to the parking signage.

PUBLIC TRANSPORT Victoria Park Station is a 10 minute walk. Buses 907, 304, 905, 906 are a 5 minute walking distance.

WEAR comfortable clothes that allow freedom of movement.

BRING a water bottle and towel.

Bookings can be made via the online booking portal by following these steps:

1. Login to the client portal.

2. Select "Book Appointment".

2. Select the service.

3. Choose a therapist.

4. Select a date.

5. Select a time.

6. "Book now" with the option to "Pay Now" or pay on the day.

New clients must fill out a new client form and read our terms and conditions. This form will be emailed & texted to you before your first booking.

Cancellations for bookings within 24 hours incur a fee. Please contact us if you need help making a booking.

Bookings can be made via our client portal by following the steps below:

1. Login to the client portal

2. Select "Book Class".

2. "See availability for all providers" to view all classes and events.

3. Choose a therapist.

4. Select a date.

5. Select a class or event time.

6. “Book Now”.

7. For casual classes and event bookings pay in "My Invoices" or pay on the day.

8. 12 Class Pack holders will have a pass automatically redeemed following their bookings.

First-timers must fill out the new client form and read our terms and conditions. This form will be emailed or texted to you before your first booking.

Cancellations for bookings within 24 hours incur a fee. Please contact us if you need help making a booking.

After booking a class or appointment, you have up to 24 hours before the booking to cancel or reschedule. Cancellation or rescheduling isn't possible after this 24-hour period.

For appointments, fees apply to no-shows and late cancellations. For classes, a session will be deducted from your class pack. The Physical Freedom Method program, being prepaid, is non-refundable.

To cancel a booking:

1. Login into the client portal.

2. Go to My Appointments section in the booking portal.

3. Find the appointment or class you wish to cancel and delete it.

To reschedule a booking:

1. Login into the client portal.

2. Go to the Book Class or Book Appointment section.

3. Complete the process for booking a class or an appointment as described in “How To Book An Appointment or Class”.

1. Inform us directly at the studio, via email, or by phone.

2. Payments for class packs are upfront and can be made in person, over the phone or via invoice.

3. Once you have paid for your p ck you can book any class in the timetable via the online portal.

4. We will deduct a class from your pack each time you attend a class.

5. Cancel or rebook via the online booking portal 24 hours before; no changes within 24 hours of service.

6. Class packs are non-refundable and have a 3-month expiry.

1. Reserve your spot, by clicking "Book Now" in the online booking portal for any class on our timetable.

2. Prefer in-person or phone bookings? Feel free to do either!

3. Enjoy a complimentary trial class with us.

4. After your trial you can attend classes casually or on a 12 class pack.

1. Book a Free Initial Consult to determine your suitability for the program.

2. Secure your spot by paying upfront
or enrolling into a payment plan.

3. Confirm your availability for the program dates.

4. Can't make it in person? No worries! Sessions are recorded for online viewing, though we encourage in-person attendance.

While the program is non-refundable, we may consider special circumstances on a case-by-case basis.

Get rebates with some services through private health insurance, depending on your coverage.

We accept NDIS, Medicare, WorkCover, TAC, and DVA for certain services.

Save time by emailing us referral docs and claim numbers before your appointment.