Frequently Asked Questions

  • If this is your first time at Lionheart Integrative Therapies, Sign Up on MindBody to make a booking.

    When attending appointments and classes, please wear comfortable clothes that allow freedom of movement.

    We encourage you to arrive early for classes and appointments. Late arrivals may not be admitted to classes or may forfeit their appointment.

    When entering the clinic please be mindful that there may be classes or therapy sessions in progress and keep noise levels to a minimum.

    We are a shoes off clinic and studio and kindly as that you respect this policy to maintain a clean, quite and calm atmosphere.

    Studio access is via level 1 of 188-199 Johnston St, Collingwood. Go through the black door, up one flight of stairs, and you have arrived. Filtered water, herbal tea and toilets are available for you.

    Free 2 hour parking is available on Johnston Street and the side streets of Johnston Street. There is 4-hour parking on Sackville Street. Please pay attention to the parking signage.

    Victoria Park and Collingwood train Stations are the closest train stations. Buses 907, 304, 905, 906 stop within 5 minutes’ walking distance of our studio.

  • Bookings for appointments, classes and events are made through the MindBody app.

    Alternatively you can hit the “ALIGN & BOOK” button and book directly through our website.

    If you have difficulty making a booking, contact us at info@lionheart.earth.

  • Class packs and memberships can be purchased directly at the clinic, via our website of through the MindBody app.

  • Book an Insight Call or an Integrative Health Assessment to determine your eligibility for the program

  • You can cancel or reschedule appointments via the MindBody app or notifying us up to 24 hours beforehand. No shows and late cancelations incur 50% of the appointment cost regardless of the reason.

    If you have trouble cancelling or rescheduling a booking please contact us.


  • Classes can be cancelled or rescheduled via the MindBody app or by notifying us up to 12 hours before the scheduled start time of the class. The full fee applies to late cancelations and no shows.

    If you have trouble cancelling or rescheduling a booking please contact us.

  • Events at Lionheart Integrative Therapies have a limited number of spots available and cancellation or rescheduling isn't possible after booking has been made. We apologize in advance for any inconvenience this causes.

  • Get rebates with some of our services and classes through private health insurance, depending on your coverage.

    We accept NDIS, Medicare, WorkCover, TAC, and DVA for certain services.

    Save time by emailing us referral documents and claim numbers before your appointment.